Boost E 10D Performance Demo

DIFFERENT BY DESIGN.

It started with a pencil sketch that led to an unexpected reinvention of bike design. The idea was simple. Tweak the standard geometry of the frame to create a more natural seating position and the ability to put your feet flat on the ground when starting and stopping. We called it Flat Foot Technology and it helped the Electra Bicycle Company I co-founded in 1993 inspire millions of people to ride. It seemed like common sense, but the rest of the bike industry was ignoring the real wants and needs of riders. In my opinion, this is still true today.

I founded Benno Bikes in 2015 with the goal of reinventing bike design once again. Not only to inspire more people to ride, but to empower them to ride more. To grab a helmet and leave their car keys behind. As a designer, I’m awed by the potential of electrification. It has transformed my humble pencil into a full-color palette of possibilities and changed the way I think about bike design and functionality. Electric assist flattens hills, shortens distances, blunts headwinds and lightens cargo weight, leaving only the joy of two wheels, without the objections. I believe most bike companies have yet to truly understand the power of electric assist technology to impact our everyday transportation choices. They continue to ignore the real desires of riders. Regular ebikes offer very little utility and full-size cargo ebikes are too big and awkward to ride daily. This has forced riders to choose between fun and practicality. So we’ve created a completely new ebike category. One that combines an awesome ride with the capability to carry significant loads. Where agility meets true utility. We call it Etility®.

"I did a simple test at home and placed my car keys next to my bike lock. Anytime I left my house I had to choose between the two and if I picked up the car keys I had to justify why I was choosing to drive rather than ride my bike. This is how I discovered a list of objections that lead people to choose driving over cycling. The Boost is the bike I designed to overcome our objections to using our bikes more often.

- Benno Baenziger, founder of Benno Bikes and the former co-creator of Electra Bicycle company."

Bicycles and products are generally shipped via FedEx and tracking information will be provided to you once en route. Shipping time typically takes from 6–10 business days. Bikes will be shipped 80-90% assembled and we encourage customers to have a professional bicycle mechanic complete final assembly and tuning for performance and safety reasons. We offer a $50 reimbursement for this provided the customer gives proof of service. At that time, we will send a check for reimbursement and activate the manufacturer’s warranty.

We encourage local customers to pick up fully assembled and tuned bikes (free of charge) or inquire about our local delivery options. Delivery within a 15 mile radius of our shop is free when bikes are ordered online. Contact us immediately at 619-564-7028 or info@electricbikecentral.com after online purchase to make arrangements.

Returns
Our policy lasts 10 days and a 10% restocking fee will be assessed. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. For bikes, they must have less than 3 miles on the odometer. It must also be in the original packaging with manuals and accessories. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error; Any item that is returned more than 10 days after delivery.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There will be a twenty percent restocking fee.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricbikecentral.com.

Sale items
Only regular priced items may be refunded and sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: 1851 San Diego Ave, Ste 100B, San Diego, CA 92110

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.